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Professional in Hospitality Management

Last updated: 30/09/2019

Topics to be covered

The same as in the previous Level PLUS

  • Introduction to Human Resources in the Hospitality Industry
  • The Legal Environment of Human Resources Management
  • Human Resources Management: Policies and Procedures
  • Employee Recruitment and Selection

AND questions based on experience.

Certification Program Materials

We recommend the following literature: 1) Introduction to Management in the Hospitality Industry (any edition) by Clayton W. Barrows, Tom Powers, Dennis R. Reynolds, 2) Human Resources Management in the Hospitality Industry (any edition) by David K. Hayes, Jack D. Ninemeier. Please, note that you do not have to buy or use these books. You can get any book(s) from any university and any author. It is only important that all required topics be covered. We encourage you to explore literature and read as many books as you can.

Certification Program Content