Senior Professional in Hospitality Management
Topics to be covered
The same as in the previous Levels PLUS
- First Impressions and an Ethical Foundation
- Planning Training Programs
- Delivering and Evaluating Training Programs
AND questions based on experience.
Certification Program Materials
We recommend the following literature: 1) Introduction to Management in the Hospitality Industry (any edition) by Clayton W. Barrows, Tom Powers, Dennis R. Reynolds, 2) Human Resources Management in the Hospitality Industry (any edition) by David K. Hayes, Jack D. Ninemeier. Please, note that you do not have to buy or use these books. You can get any book(s) from any university and any author. It is only important that all required topics be covered. We encourage you to explore literature and read as many books as you can.